We fit around you

Fully flexible service determined by you – how you want us, when you want us

We are service driven, tech enabled. We are highly responsive and make sure that we respond quickly in the format that the client prefers – whether that is a call, an email or updating them via our online platform. You call the shots.

Online secure platform: We have our online rental booking and management platform called ctsDRIVE. Some customers only ever use this platform as it is so comprehensive that’s all they ever need.

On call when you need us

Emergencies don’t tend to operate in business hours
So we are on call outside of these hours to help solve your problems

7am – 6pm weekdays
8am – 12pm Saturday
Experienced team member 6pm – 7am
Key account management 24/7

Online secure platform

We have our online rental booking and management platform called ctsDRIVE. Some customers only ever use this platform as it is so comprehensive that’s all they ever need.

Bespoke MIS, reporting and tracking

All of the information, how and when you want it

– Live reporting on-line 24/7
– Dashboard for hiring tends to support decision-making process
– Op’s licence
– Congestion charging report
– Low Emission zone controls for city centres
– Live hire reports showing daily activity
– Reason for hire collected at point of hiring
– Spend reports and hiring trends across all vehicle groups
– KPI’s reported monthly

No bias

We will only recommend solutions that solve your problems and make sure you never rent for a day longer than you absolutely need to. We even call up your depots to make sure that they are still using it.

Real people

Some customers prefer to speak to a human being to ask advice and seek guidance. So when ‘computer says no’ we have real people who understand the challenge and can solve real problems – right there, right then.